We realize 2020 and now 2021 has been quite a time for us all. Covid has impacted most of us in one way or another, and that couldn’t reign truer for businesses. Compared to how hard some businesses have been hit we have been pretty blessed, yet we are still seeing some big impacts and wanted to keep you informed.
At the moment, all Light Emitting Diodes are produced overseas, which sets us up for delays across almost all of our products.
What we’ve been seeing is: product being put on hold at the port, product will ship out but sit at a different port for an unforeseen amount of time, or our manufacturer has been given a cap on the volume of shipments they can send out. There is a big delay in international shipments that we have no control over which is also increasing shipping prices. This Because of this, the following products may be backordered for unknown amounts of time (once our stock is gone we don’t have timeframes given to us that we can trust).
-T8 Integrated LED lights
-Double Row Integrated LED lights
-Triproof LED lights
-Any cords/connectors for the above mentioned lights
We are a supplier for multiple companies (Tiger lights and LED One for example) and these product orders are fulfilled out of their warehouses. Some of them may be short/half-staffed and also experience supply shortages unannounced. We are doing our best to follow your fulfillment to the best of our knowledge/ability.
Despite the mentioned issues, we greatly value your business. We always strive to get your order to you as soon as we can and it can be frustrating to be hitting so many unforeseen roadblocks during this process. Rest assured, we are still working our hardest to get your orders to you in a timely manner and keep our product and shipping prices the same. We ask that if you see delays that you don’t hesitate to reach out to us if we haven’t provided you with an adequate update.
Thank you all for your patience and business, we greatly appreciate you!